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License / Upgrade FAQ's
 
 
 
 

 
  
Licensing & Upgrade FAQs

  

What are the types of GeoTools license plans?

GeoTools licensing is available in two types: perpetual and rental. The choice is for the end-user to decide.

   

How does perpetual license work?

GeoTools perpetual license is valid forever on the computer where it is installed. It never expires. It is guaranteed to work with the AutoCAD or BricsCAD version that is current at the time of purchase.

Any new version of AutoCAD or BricsCAD released later may require you to upgrade your GeoTools. Upgrade charges apply unless otherwise stated at the time of purchase.

   
   

How does rental license work?

GeoTools rental license applies from a specified start date to end date. The suggested rental period is 1 year, but there are plans available for monthly rental also.

During the rental period, any new release of GeoTools will automatically be available to the rental license users. The same will be made available by the issue of an updated license file for the new version of GeoTools.

It is not mandatory for you to upgrade to the new version. If you like, you can continue to use the old version of GeoTools for the rest of the rental period.

   

Which plan do we recommend for you?

We recommend users to go for the rental plan, as this gives continuity of use and a uniform budget outgo every year. It is also easy to ramp up and ramp down the license usage.

However, we are committed to continue and retain the perpetual licenses also for a minimum of 2 years from now, until May 2019.

We leave the choice to the users to decide.

   

How is GeoTools licensing done?

GeoTools licensing is done on a per-computer basis for a fixed-number-of-seats purchase and on a per-computer or CAD serial numbers for un-limited seats license.

 

How does this work for me? What do I have to do?

After purchasing and installing GeoTools, send us your computer application keys (obtained by typingGT_APPKEY on the command line).

We will use this information to prepare a license file for you to enable you to use GeoTools. Before you send us your application keys, please decide on the computer where you will be using GeoTools. The license is not transferrable from one computer to another, except under certain circumstances (see below).


If you have purchased an un-limited seats site license, you can send us your AutoCAD serial number(s) or BricsCAD Volume license keys instead of individual application keys of your computers.

   

What happens if I decide to migrate GeoTools to another computer?

By definition, the GeoTools license is not transferable. However, if there has been a computer system crash, or a hardware upgrade or a genuine re-configuration of your hardware resources requiring you to move your software to a new hardware, you can send us a request explaining your circumstances and we will be able to provide you with a replacement key.

License file replacement to a new computer will be done as long as the requests are reasonable. For example, you will agree that we cannot accept a story that you have a hard disk crash every month.

New license keys as well a replacement key are delivered within 1 or 2 working days.

 

Do I get license file replacement support if I have not upgraded to the current version of GeoTools?

Yes, you will be given license file replacement support until two versions prior to the current version of GeoTools. There will be no license file replacement support for clients who are MORE THAN 2 versions BEHIND the current version of GeoTools.

 

What if I need a license file replacement desperately and I am more than two versions behind the current version?

License file replacement for user who are more than two versions prior to the current version will be available at an administration fee of USD 20 / license key replaced.

Such license key replacements are still subject to a satisfactory verification that the request is genuine.

 

Do I get free updates of GeoTools?

If you buy GeoTools V17 perpetual license today, all minor updates of GeoTools V17 are absolutely free and downloadable from our web-site. You need to pay for an upgrade only when the next numbered upgrade, i.e V18 is released.

If you purchase a rental plan, all new versions of GeoTools (including major and minor udpates) released during the rental plan are available for the user to use on the same computer as licenses initially.

  

How often do you release a new numbered upgrade?

The currency (or life) of a numbered version of GeoTools is about 12 months. We release a new numbered upgrade in the month of April or May every year. The timing is normally set to coincide with the new release of AutoCAD from Autodesk. However, this may not always be true or guaranteed and may change in the future.

The new version of GeoTools will be compatible with the latest release of AutoCAD and a few earlier versions of AutoCAD. Click here for supported versions.

  

How much does an upgrade cost?

The cost of an upgrade is approximately 35%-40% of the cost of a full license.

  

Who is eligible for an upgrade?

An upgrade applies only to the perpetual license and is allowed only between the current version and one version behind the current version. GeoTools V17 is the current version today and only GeoTools V16 users qualify to purchase an upgrade.

GeoTools users who are two or more versions behind the current version will have to purchase a full and fresh license, with a variable discount applicable on the list prices. Contact us for more info.

  

What is the benefit of upgrading on time?

Staying current with GeoTools allows you access to new features, enhancements, bug fixes and support by way of FREE downloadable updates. Your own wish-lists, suggestions and feedback can get incorporated in GeoTools that will be yours to download as soon as ready. All these fixes happen only on the current release and will not be available on earlier releases. Only a current version user of GeoTools can benefit from these.

On the other hand, if you upgrade after skipping a version of GeoTools altogether, you will be paying more than having to upgrade each year.

    

What happens if you do not upgrade your GeoTools?

If you do not upgrade your GeoTools license, you can still continue to use GeoTools on the same computer, on the same CAD versions that it supports. The newer version of GeoTools is often required to run on the latest release of AutoCAD. This will not be possible if you are still on an older version of GeoTools. Additionally, you will not have access to new features, enhancements, bug fixes and support as explained elsewhere in this section.

   

Do I need to obtain a new license file when I upgrade to a newer version of GeoTools?

Yes, each numbered version of GeoTools uses its own license file and you cannot use them inter-changeably. If you copy the license file of GeoTools V16 into the folder where you have installed GeoTools V17, it will not work and the software will to run in un-registered evaluation mode or show an trial expiry notification if 30-day trial has passed already.

Please do not attempt to edit the license file. It is an encrypted binary format and editing it may cause the license to mal-function.

   

Do you have a floating license for GeoTools for use in multiple computers?

Yes, GeoTools can be run using a floating license on a Local Area Network. The price of a floating license is 40% higher than the standalone licenses. At any time, only the permitted number of computers can log in and use GeoTools simultaneously.

In a floating license mechanism, the license file is placed in a pre-specified location on the network which must be a folder which is visible (with read, write, create and delete permissions) to all GeoTools users on the network. The master license file stores encrypted information about the number of users that can use the software simultaneously. It also stores the location on the network where the file must be placed.

    

Do I get license file replacement support if I have not upgraded to the current version of GeoTools?

Yes, you will be given license file replacement support until two versions prior to the current version of GeoTools. There will be no license file replacement support for clients who are MORE THAN 2 versions BEHIND the current version of GeoTools.

    

Why do we have this upgrade policy?

GeoTools is a low-cost software. Our upgrade policies are consistent with the practices followed by major software vendors of similar software.

Our policy is lenient and to the advantage of the user and protects the interests of both the vendor and the end-user.

 

Who is eligible for a FREE upgrade?

A new numbered upgrade of GeoTools is released in April or May each year. Users who have purchased GeoTools on or after January 1st of that calendar year are eligible to get a FREE upgrade to the next numbered upgrade.

This concession is granted during the window period from January to May so that your investment in GeoTools made in this period is protected for atleast 12 months before you would be required to purchase an upgrade.

 

What configurations of multiple-user licensing is available?

GeoTools is available as single user, 2-user, 4-user, 10-user, 20-user and an un-limited user site license configuration.

 
 
Installation FAQs

Where do I copy the license file 'GeoToolsUser14_??_??.rgs'?

The GeoTools license file 'GeoToolsUser17_??_??.rgs' is emailed to the client as a Zip file. You must unzip this file and copy 'GeoToolsUser17_??_??.rgs' file to the same folder where you have installed GeoTools. Copying it in any other location will cause GeoTools to continue to run in evaluation (un-licensed) mode.

 

What is the naming convention of the GeoTools license file?

The GeoTools license file has a name which looks like 'GeoToolsUser17_<lang>_<platform>.rgs' .

<lang> specifies the language for which the license is valid. It can either be EN (English), ES (Spanish), PT (Portuguese-Brazilian) or DE (German).

<platform> specifies the CAD platform for which the license is valid. It can either be AC (AutoCAD) or BC (BricsCAD).

Example: A GeoTools V17 English license for AutoCAD will be named as GeoToolsUser17_EN_AC.rgs.

 
 

Can GeoTools be installed on a server?

Yes, GeoTools can be installed on any computer on the local area network. Just like in the case of a local install, you will have to ensure that the correct network path to the computer, drive and folder name at the server (or remote computer) location are entered on your computer. This is done under the Options command -> Files Tab -> Support file search path as explained in the GeoTools readme file.

Please ensure that all necessary network permissions are available for the computers to access each other.

 

Can GeoTools be installed on the server even if AutoCAD is installed locally on each work-station?

Yes, GeoTools installation and AutoCAD installation are completely independent of each other. Often, system administrators might install AutoCAD locally to minimize network traffic and load. You may want to do the same with GeoTools as well and install it locally but it is not mandatory. Additionally, GeoTools is a much lighter program compared to AutoCAD and there is no major network traffic due to GeoTools. So, you can install it only in one location on the network.